Good to know before you visit.

Yes. Explain your experience and the task you want to try. The Japanese site welcomes beginners and suggests starting with lighter tasks. Confirm the equipment and support available before booking.

For supported DIY, you work on your bike with tools, equipment and practical guidance. Staff operate the tyre changer. Fabrication, ECU work and other specialist services have their own agreed scope. Confirm the responsibilities for your project.

No membership registration is needed for the first-visit trial. A single 90-minute session is listed at ¥5,500, including tax, and passes are also available. Some services are member-oriented or quoted individually.

Use the official LINE contact route. Send your name, motorcycle model, intended task, preferred date and any concerns. Wait for the appointment to be agreed before visiting; an enquiry alone does not reserve a slot.

Yes, riders from across Japan are welcome at the Suzuka workshop. Confirm service availability, preparation, costs, language arrangements and the appointment before making travel plans.

Visits are by appointment only. Contact eFactory in advance rather than travelling to the workshop without confirmation.

The scope of English support has not been confirmed. Ask about written enquiries, in-person explanations and specialist technical consultation before booking or travelling. The English website does not guarantee English-speaking assistance.

The first-visit trial is ¥4,400 for 90 minutes, including tax, for first-time customers. Agree on the task and scope before booking. Parts, consumables, materials and specialist work may cost extra.

The 3-session pass totals ¥14,850 and the 5-session pass totals ¥22,000, including tax. Each slot is 90 minutes, and passes are listed here as valid for 12 months. Confirm when the period starts and any booking, transfer or refund rules before purchasing.

Ask what equipment is available for your task and whether parts or materials need preparing. Specialist tools or parts may require preparation time. Agree on any brought-in parts and their suitability before your visit.

Technical consultation is a paid service. The initial booking enquiry checks the available service and arrangements; it is separate from diagnosis, detailed technical advice and member consultation services.

Ask which change, cancellation and late-arrival rules apply before confirming the appointment or purchasing a plan. These detailed conditions need to be confirmed directly with eFactory.

Send the motorcycle specification, intended use and requirements. ECU work and fabrication are assessed individually, including compatibility, feasibility and separate charges. An enquiry does not confirm that a project can be accepted.

Riding and gymkhana advice, riding-position adjustments and suspension-setting enquiries are listed as member services. Confirm the available scope and any additional charges for your project.

The Japanese site lists free car and motorcycle parking. Confirm your appointment and arrival arrangements before travelling. The Contact & Access page provides the published address and Google Maps links.